{"id":795,"date":"2024-04-10T16:14:47","date_gmt":"2024-04-10T14:14:47","guid":{"rendered":"https:\/\/cutkaart.nl\/?page_id=795"},"modified":"2024-09-04T11:12:26","modified_gmt":"2024-09-04T09:12:26","slug":"algemene-voorwaarden","status":"publish","type":"page","link":"https:\/\/cutkaart.nl\/en\/algemene-voorwaarden\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"

Terms and Conditions<\/strong><\/p>\n\n\n\n

Our terms are simple and not unnecessarily complicated. We don\u2019t have any booby traps or misleading clauses hidden in overly complex wording.<\/p>\n\n\n\n

1. Definitions<\/strong><\/p>\n\n\n\n

We create our products with passion and joy. The products are funky and simple, and from this perspective, these terms and conditions are drawn up.<\/p>\n\n\n\n

2. Who we are and how to reach us
<\/strong>We are Peter-Paul and Bart from Die Twee Gasten. Cutkaart is part of Die Twee Gasten VOF.<\/p>\n\n\n\n

You can call us at\u00a0\u00a006 2551 4010<\/a>
Email us at:
info@cutkaart.nl
Or send a Cutkaart to:
De Brentjes 69, 5984 NW Koningslust, The Netherlands
Our Chamber of Commerce (KVK) number is 82657130
Our VAT identification number: NL862555048B01<\/p>\n\n\n\n

3. Applicability<\/strong><\/p>\n\n\n\n

These terms apply when you purchase something from us or have purchased something. We bring these terms to your attention when you make an online purchase or request a quote.<\/p>\n\n\n\n

These terms outline what we do for you and what you can expect from us, at least the boring legal part. Hopefully, the rest of the website makes it clear that we deliver awesome products.<\/p>\n\n\n\n

Our products<\/strong><\/p>\n\n\n\n

On our site, you can see what\u2019s for sale and what we can make for you. Here, you\u2019ll also find prices and see how and if you can exchange something. Just like frequent spelling mistakes, there might occasionally be a pricing error. You can hold us to it unless it's clearly a typo, and you could reasonably have known in advance.<\/p>\n\n\n\n

5. The Agreement<\/strong><\/p>\n\n\n\n

    \n
  1. HTTPS and all that. We operate in a secure environment with the right certificates for the website.<\/li>\n\n\n\n
  2. After ordering, we keep you informed about your order. You will receive emails with your invoice and track and trace information.<\/li>\n\n\n\n
  3. You\u2019ll receive an invoice via email, which you can also find in your account. Can\u2019t find it, lost it, or just want to email us? We can always send it to you via email.<\/li>\n<\/ol>\n\n\n\n

    6. Right of Withdrawal<\/strong><\/p>\n\n\n\n

      \n
    1. Not satisfied with your product? That\u2019s unfortunate! Contact us to find a solution. <\/li>\n\n\n\n
    2. No cure, no pay! We\u2019re proud of the products we create every day. Luckily, this brings smiles to our customers\u2019 faces. If the result isn\u2019t to your liking, let us know, and we\u2019ll refund your money! We assume we can resolve this reasonably together.<\/li>\n<\/ol>\n\n\n\n

      7. How we handle reflection periods<\/strong><\/p>\n\n\n\n

      Our products are custom-made for you. From this perspective, it\u2019s not possible to return products. Of course, we take full responsibility if the Cutcards don\u2019t meet expectations for any reason.<\/p>\n\n\n\n

      8. How we handle returns<\/strong><\/p>\n\n\n\n

      As mentioned, withdrawal is not possible. If the delivered cards don\u2019t meet expectations (which we don\u2019t anticipate), we will send you replacements.<\/p>\n\n\n\n

      9. Return shipping costs<\/strong><\/p>\n\n\n\n

      We\u2019re not a big internet giant like that blue bookstore or electronics store. We try to keep our prices sharp. To maintain this, return shipping costs are not reimbursed.<\/p>\n\n\n\n

      10. What cannot be returned<\/strong><\/p>\n\n\n\n

      Those personalized products with your company name can\u2019t be sold elsewhere. That\u2019s why it\u2019s not possible to return personalized items, unless, of course, they don\u2019t meet expectations.<\/p>\n\n\n\n

      The price<\/strong><\/p>\n\n\n\n

        \n
      1. You can expect to always clearly know what you\u2019re buying from us. During the ordering process, you\u2019ll see exactly what the products cost. Other than shipping costs, there are no hidden surprises.<\/li>\n\n\n\n
      2. All prices in the webshop are exclusive of VAT.<\/li>\n<\/ol>\n\n\n\n

        12. Promises and Warranty<\/strong><\/p>\n\n\n\n

          \n
        1. What you see is what you get! We make our products ourselves. Quality is of utmost importance. You can expect this from us, and you can call us out if it\u2019s otherwise.<\/li>\n\n\n\n
        2. You should receive a quality product from us. If this isn\u2019t the case, we\u2019ll resolve it as soon as possible.<\/li>\n<\/ol>\n\n\n\n

          13. Delivery and Executio<\/strong>n<\/p>\n\n\n\n

            \n
          1. We aim to deliver orders within 2 business weeks. If you need the cards sooner, this is possible in consultation.<\/li>\n\n\n\n
          2. Didn\u2019t receive your package? Our fault! (Or PostNL\u2019s.) But we\u2019ll fix it for you!<\/li>\n<\/ol>\n\n\n\n

            14. Payment<\/strong><\/p>\n\n\n\n

              \n
            1. After ordering, you\u2019ll receive an invoice and payment link from us.<\/li>\n\n\n\n
            2. We assume orders on invoice will be paid within 14 days. If this doesn\u2019t happen, you\u2019ll receive two reminders. After that, we\u2019ll send the invoice to our collection partner.<\/li>\n<\/ol>\n\n\n\n

              15. Complaints<\/strong><\/p>\n\n\n\n

                \n
              1. Let\u2019s hope not! But if there\u2019s a complaint, we\u2019ll do our best to resolve it as well as possible.<\/li>\n\n\n\n
              2. Let us know as soon as possible if there\u2019s a complaint. Not via threatening letters or carrier pigeons, but give us a call or send an email.<\/li>\n\n\n\n
              3. You can expect a response from us within 2 business days, usually sooner. We\u2019ll do our best to handle the complaint as carefully as possible.<\/li>\n<\/ol>\n\n\n\n

                16. Product Photography<\/strong><\/p>\n\n\n\n

                Sometimes we take photos of produced products and post them on our website and social media channels. This helps future customers get a better idea of the possibilities and executions. We won\u2019t use photos of products with overly personal or recognizable features. If you object to us using a photo of your design\/product online, let us know, and we\u2019ll remove it.<\/p>\n\n\n\n

                17. And Finally<\/strong><\/p>\n\n\n\n

                Congrats on making it this far! At least we didn\u2019t rewrite these terms for nothing! We hope to make you happy with our products and would love to assist you as a customer. If we make any changes to our terms, you\u2019ll find them here.<\/p>","protected":false},"excerpt":{"rendered":"

                Algemene voorwaarden Onze algemene zijn simpel en niet nodeloos ingewikkeld. We hebben geen boobytraps, of andere misleidende artikelen verwerkt in veel te ingewikkelde bewoordingen. 1. Definities We maken onze producten met een passie en plezier. De producten zijn funky en simpel en vanuit dit oogpunt zijn deze algemene voorwaarden dan ook opgesteld. 2. Wie zijn […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"both","_seopress_redirections_param":"","_seopress_redirections_type":301,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"_gspb_post_css":"","footnotes":""},"class_list":["post-795","page","type-page","status-publish","hentry"],"blocksy_meta":[],"_links":{"self":[{"href":"https:\/\/cutkaart.nl\/en\/wp-json\/wp\/v2\/pages\/795","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cutkaart.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cutkaart.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cutkaart.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cutkaart.nl\/en\/wp-json\/wp\/v2\/comments?post=795"}],"version-history":[{"count":2,"href":"https:\/\/cutkaart.nl\/en\/wp-json\/wp\/v2\/pages\/795\/revisions"}],"predecessor-version":[{"id":1642,"href":"https:\/\/cutkaart.nl\/en\/wp-json\/wp\/v2\/pages\/795\/revisions\/1642"}],"wp:attachment":[{"href":"https:\/\/cutkaart.nl\/en\/wp-json\/wp\/v2\/media?parent=795"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}